WHAT INFORMATION IS, OR MAY BE, COLLECTED FROM YOU FOR SERVING YOU?
As part of the registration process on the Site, Yellow Hills may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the
links you click on the site, the number of times you access the page and any such browsing information.
HOW DO WE COLLECT THE INFORMATION FOR YOUR SERVICE?
Yellow Hills will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Web sites. Yellow Hills is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to the Site.
HOW IS INFORMATION USED TO SERVE YOU BETTER ?
Yellow Hills may use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. Yellow Hills will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. Yellow Hills will use this information to preserve transaction history as governed by existing law or policy. Yellow Hills may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. Yellow Hills will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager.
WITH WHOM YOUR INFORMATION WILL BE SHARED TO ENSURE SERVICE?
WHAT CHOICE ARE AVAILABLE TO YOU RELATED TO COLLECTION, USE AND DISTRIBUTION OF YOUR INFORMATION ?
To protect against the loss, misuse and alteration of the information under its control, Yellow Hills has in place appropriate physical, electronic and managerial procedures. For example, Yellow Hills servers are accessible only to authorized personnel and your information is shared with employees and authorised personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although Yellow Hills will attempt to
safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that Yellow Hills will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
HOW CAN YOU RECTIFY INCORRECT INFORMATION?
To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details you can send an email to: store email id Policy updates Yellow Hills reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.
PAYMENT, DELIVERY, RETURNS/ ONLINE PURCHASE POLICY (LINK TO POLICY)
This website www.yellowhills.in is operated by Inngreens Nature’s Herb Pvt. Ltd. (INHPL), an India based company incorporated under the Indian Companies Act of 1956 . The policy is issued by ‘INHPL’. By placing an order on this site you are entering into a purchase/sale transaction with Inngreens Nature’s Herb Pvt. Ltd.
The terms and conditions are enumerated as follows
You represent and warrant that you are competent and eligible to enter into legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules and regulations.
Either User/ You or INHPL may terminate the agreement at any time, with or without cause. However, INHPL reserves the right, in its sole discretion, to terminate your access to the products and services offered on the site or any portion thereof at any time, without notice.
MODIFICATION OF TERMS AND CONDITIONS
INHPL may at any time modify the terms and conditions on the Site without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time. You should regularly review the Terms and conditions. In the event the modified Terms and Conditions are not acceptable to you, you should discontinue using the site. However, if you continue to use the site you agree to accept and abide by the modified Terms and Conditions.
ONLINE SHOPPING PLATFORM
You further agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site. INHPL accepts no liability for any errors or omissions, whether on behalf of itself. The address at which delivery of the product ordered by you are to be made should be correct and proper in all respects. After the receipt of payment the Buyer/ cash on delivery as the case may be, INHPL shall arrange for the delivery of the product to the recipient at the shipping address provided by the Buyer. Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway.
Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.
Product prices listed on the website are current. While every care has been taken to label the products accurately, errors in data entry and updation may occur. INHPL reserve the right to cancel the order in case a transaction has been made where the price indicated was not the correct price. In the rare event that happens, we will give a full refund of all money received from the customer. Prices are subject to change without advance notice. All prices on this web site are given in Indian Rupees. For international cards used on the site, the banks applicable exchange rate and charges will apply. We have no jurisdiction on this and any disputes or queries on exchange rates and bank charges need to be directed to the bank or institution that issued your card or payment instrument. All orders are acknowledged at current pricing. We will bill at price in effect at the time of receipt of money and raising of an invoice. Our products are liable for taxes, as applicable in India.
OUT OF STOCK
Our effort is to ensure that all products listed on the site are available in stock for dispatch to the buyer. However in case this in not available for any reason, we will contact you within 2 business days and give you the option to exchange or cancel the order based on your convenience.
- The following modes of payments are available:
- a) Credit Cards – Master Card, Visa,
- b) Debit Cards – Master Card, Visa, Maestro
- c) Net banking/Direct Debit payments from select banks in India. A full list is available at the time of Check Out and prior to making
- payments for purchases
- d) Cash On Delivery.
To place an order you will need to complete the transaction on the website. This may or may not be assisted with a phone call with the customer service representative. By placing an order on the site or on phone, you are agreeing to the terms and conditions and payment policy published in the appropriate section of the website or affiliated websites where specifically referred to such affiliated websites. After you have made your selection and added products to your shopping cart, you will need to proceed to the checkout section. In this section you will be asked for address and other contact information as well as payment related information Once the payment transaction has been successfully completed, your order will be processed on receipt of the funds from the bank or Credit Card Company. It is at this stage that the sale is said to be complete. Thereafter your products will be shipped based on product availability and completion of logistics operations related to the same.
Transactions on the website are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with the web store is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors where all payments are processed in real-time for your security and immediate peace of mind. Credit card and Debit card information is not stored by us and is not taken by us. This information is taken directly by the payment gateway provided who is authorised and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.
SUSPENSION DUE TO NON-COMPLIANCE WITH AGREEMENT
Notwithstanding other legal remedies that may be available to INHPL, INHPL may in its sole discretion limit User activity by immediately removing User listing either temporarily or indefinitely or suspend or terminate User membership, and/or refuse to provide User with access to the Site.
* If the User is in breach any of the terms and conditions of this
* If the User has provided wrong, inaccurate, incomplete or
* If your actions may cause any harm, damage or loss to the other
Users or INHPL
User agrees to defend, indemnify and hold harmless INHPL, its employees, directors, officers, agents and their successors and assigns and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon the use of User’s actions or inactions, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfilment of any of its obligations under this Agreement or arising out of the User’s infringement of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this Agreement.
GOVERNING LAW AND JURISDICTION
This website is created and controlled by INHPL in Bangalore, India and the laws of India shall apply. This agreement is governed and construed in accordance with the Laws of India. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Bangalore, Karnataka, India, in all disputes arising out of or relating to the use of the INHPL Site. Use of the INHPL Site is unauthorized in any jurisdiction that does not give effect to all
provisions of these terms and conditions, including without limitation this paragraph. You agree to indemnify and hold INHPL, its subsidiaries, affiliates, directors, officers and employees, harmless any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your use of or conduct on the INHPL Site.
INTELLECTUAL PROPERTY RIGHTS
INHPL and other names, graphics, logos, and icons identifying INHPL or its products or services are the proprietary marks of INHPL. These IPR’s may not be used in connection with any product or service that is not offered by INHPL, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits INHPL. All other trademarks not owned by INHPL that appear on this site are the property of their respective owners.
INHPL welcomes your comments about your experiences shopping with us and your suggestions about how to improve this site. Any comments, ideas, suggestions, initiation, or any other content you contribute to INHPL or this site (including the name you submit with any content) will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for INHPL to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works , display worldwide, or act on such content, without additional approval or consideration, in any , media, or technology now known or later developed for the full term of any rights that may exist in such content, and you waive any claim to the contrary. You represent and warrant that you own or otherwise control all of the rights to the content that you contribute to this site and that use of your content by INHPL will not infringe upon or violate the rights of any third party.
SHIPMENT OF PRODUCTS
We take no responsibility for goods signed by an alternative person other than the person ordering the product at the address indicated at the time of the order. Since the transactions are authorised by the card holder, we do not take responsibility for incorrect addresses provided at the time of placing the order The delivery will NOT be redirected / redelivered to any other address in any circumstance. The selected product will be delivered only in the city it is mentioned as “available” on this Site. INHPL shall not be held esponsible for damage of products after delivery. INHPL will contact the customer on the first time & confirm the date, time & address of delivery. If the delivery fails due to following reasons, INHPL will contact the customer 2nd time to deliver goods & levy
delivery charges for the second attempt. In case the customer refuses to pay the second time delivery charges, INHPL will refund the entire order money to the Customer.
INHPL WILL CONSIDER THE ORDER DELIVERY “FAILED” IN THE FOLLOWING CASES
* Delivery not done due to wrong address.
* Recipient not available.
* Premises locked.
In case of floods/ Heavy Rains/ National Bandh we reserve the right to reschedule the delivery for another date. In case the product is not delivered due to any of the above reasons, we will inform you about the same. All claims for shortages or damages must be reported to customer service on the day of delivery through the contact us page on the web store. Also the said shortage of goods needs be highlighted and signed on the delivery challan copy and returned to the delivery person.
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments